How important are online reviews?
Acknowledgements: Thank you to Richard Bell and colleagues from our centre for Digital Business for their thoughts and ideas on this article. Reviews on websites and social media have been growing increasingly as a marketing strategy. According to recent data from Statista, 68% of survey respondents stated that trustworthy reviews were the most important factor […]
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ESports and Fan Engagement: Brazil vs England
I was recently invited to give a keynote talk on digital sport and fan engagement at Coppead Graduate School of Business in Rio De Janeiro, Brazil. Like my own University at Salford, the staff and students and the local sports clubs in Brazil are all very interested in using technologies to engage a wide range […]
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Introduction to Bitcoin and cryptocurrencies
What is Bitcoin? Bitcoin is a digital currency or cryptocurrency which has gained popularity since it started in 2009. It is owned and controlled by it users, peer to peer and has no central control like traditional currencies. It uses a technology called Blockchain, which is a list of encrypted digital blocks linked together in […]
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Understanding digital transformation and events
Events in the Western World are increasingly adopting digital technologies to engage, connect and understand audiences. They are using social media, apps, wearable technologies and more in order to enhance the physical experience of being at an event and to allow organisers and participants to communicate before during and after an event. The data from […]
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Smartphone apps and fan engagement (Part 5 of 5)
In this final part of our digital sport and fan engagement series, we discuss smartphone apps. These are the applications which allow the smartphone to work. They vary from social media apps, torches, fitness, train times, news, games and many more. Apps can be downloaded from an app store depending on which smartphone you own. […]
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The Internet of Things and fan engagement (Part 4 of 5)
The term Internet of Things (IoT) dates back to 1999 and has become more popular in recent times to describe the network of various devices connected to the Internet. A recent poll on Consumer Affairs showed that although 70% of people owned an IoT device, only 20% had a firm grasp of the meaning of IoT. […]
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ESports and fan engagement (Part 3 of 5)
In part 3 of this blog post series about digital sport and fan engagement, we turn our attentions to the growing field of eSports. Playing video games competitively has been around since the first games were released. The rise of competitive video gaming In 1980, Atari held a Space Invaders competition which was entered by over […]
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Virtual Reality and Fan Engagement (Part 2 of 5)
Digital technology is developing at an incredible rate and its impact on sports fans over the last decade has been nothing short of spectacular. In part 2 of this blog post series of digital sport & fan engagement, we turn our attentions to virtual reality (VR). VR relies upon immersing people into a simulated world. […]
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Social Media, Sports clubs & fan engagement (Part 1 of 5)
Part 1 of this blog post series of digital sport and fan engagement covers sports clubs and social media. It discusses the way in which clubs and players use social media platforms in order to reach fans and build their brands. In the previous post, I discussed the triple revolution of fast Internet, smartphones and social […]
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Digital Sport and fan engagement
Digital sport for fan engagement is a growth area as sports clubs and players seek to use new technologies to build their brands and reach new audiences. The business of sport is huge. To give some idea of the scale of sport, in 2018, Forbes released a table of the top 50 sports clubs in […]
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